Complaints on Libertex Transactions
General Financial Instrument Trading Conditions
For full financial instrument trading terms and conditions, please refer to Instrument Specifications on our website.
Below, you can find some of the most important terms and conditions:
- The initial deposit for a newly registered client starts from €100 / £100 / 100 CHF or 500 zł.
- The minimum investment amount for further deposits is €10 / £10 / 10 CHF or 50 zł.
- The maximum multiplier** a trader may use when trading depends on the particular financial instrument.
- A transaction fee is the fee a trader must pay when opening a transaction.
On the Libertex platform, the fee is floating.
The floating fee amount may change according to the market spreads.
Minimum fees and commissions are detailed in the Instrument Specifications. You will be shown the commission as a percentage when opening a position. After you close it, you can view the commission amount in the Trade History section.
As the maximum spread in the market is unlimited, the maximum commission, which is based on spread values, cannot be limited either.
- A rollover or SWAP is an interest rate credited to your account or debited from it every day at 9 pm GMT, depending on the position type.
- Trading hours are the hours during which you can make transactions in the financial markets.
For your convenience, the platform has tips on trading hours for each instrument you trade or are going to trade. If you see a red circle next to the instrument name, this means the instrument is currently not available for trading.
*Commissions and amounts credited are calculated based on the multiplier value set by the client upon opening a position. Trading commission may be higher during high volatility or low liquidity periods for the particular asset. Please refer to the commission amount shown at the moment of making your transaction.
** Maximum multiplier value may be reduced during high volatility or low liquidity periods for the particular trading instrument.
To calculate your profit or loss for a Long trade, please use the following formula:
PL = S * M * (Ec / E0 – 1) – C , where:
PL is your profit or loss
S is your investment amount
M is the multiplier value used
Ec is the close price
Eо is the open price
C is commission charged for your transaction
To calculate your profit or loss for a Short trade, please use the following formula:
PL = S * M * ( 1- Ec / E0) – C
If your current loss on a transaction reaches 100% (or 80% for stocks) of your investment amount, your transaction is subject to immediate closure. This is to ensure that your maximum risk is limited to your investment amount, i.e., your transaction will not affect your funds not invested in the position.
Let's assume you open a long Dow Jones trade worth €1,000 with a multiplier of 10 at 15,345 and close it at 15,515. The transaction fee is €1.70, and the rollover fee is -€3.80.
What we get is 1,000 * 10 * (15,515/15,345 – 1) – 1.70 – 3.80 = 105.28.
Your transaction profit is €105.28.
Now let's assume we open an identical trade, but a short one:
1,000 * 10 * (1 – 15,515 / 15,345) – 1.70 – 0.20 = -112.68
Here, your loss would be €112.68.