How is personal data collected during registration and verification?
Personal data is collected through submitted documents, account details, and verification steps required to meet compliance and security standards. This data collection process follows a structured sequence that begins at the moment a user creates an account and continues through the identity verification stages, with each step gathering specific information necessary to establish a secure, compliant, and fully functional trading account.
During registration, users provide foundational personal details such as their full name, date of birth, e-mail address, phone number, and country of residence. This initial information is used to create the account profile and begin the onboarding process. As the user progresses to the verification stage, additional data is collected through the submission of official documents. Typically, that's a government-issued identity document such as a passport, national ID card, or driver's license, and in some cases, a proof of address document such as a utility bill or bank statement. These documents are used to confirm the user's identity, verify their residential address, and ensure that the account information matches the details on the official documentation.
Additional data may also be collected through the verification of payment methods, where users submit confirmation that their financial instruments — such as cards or bank accounts — are registered in their name. Throughout this process, all collected data is handled in strict accordance with applicable privacy regulations, which govern how information is gathered, processed, stored, and protected. The platform collects only the data that is necessary to fulfil its regulatory obligations and operational requirements. No unnecessary or excessive information is requested. Users have the right to understand how their data is being used and can typically review the platform's privacy policy for a detailed explanation of data collection practices, processing purposes, retention periods, and the rights available to them regarding their personal information.