How can users check withdrawal status on Libertex?

Withdrawal status is shown in the account history, indicating whether the request is under review, processed, or completed. This section of the platform serves as a centralised record of all financial transactions, providing users with real-time visibility into the progress of their withdrawal from the moment it is submitted through to final settlement in their external account.

To check a withdrawal status, users navigate to the transaction history or payment history section within their account dashboard. Each withdrawal entry displays key details including the date and time of submission, the requested amount, the selected payment method, and the current processing stage. Common status indicators include labels such as "pending" or "under review" for requests still being evaluated internally, "processing" or "dispatched" for requests that have been approved and forwarded to the payment provider, and "completed" for transactions that have been fully settled. This step-by-step visibility allows users to understand exactly where their withdrawal stands at any given moment and to estimate when the funds are likely to arrive.

If a withdrawal appears to be progressing more slowly than expected, the transaction history is the best starting point for troubleshooting. In some cases, the status may indicate that additional action is required from the user — such as providing updated verification documents or confirming payment method details — before the request can move forward. If no additional steps are requested and the status has not changed for an extended period, contacting Libertex customer support with the transaction reference number is the most efficient next step. Having the reference number and any relevant payment confirmation details readily available helps the support team investigate and provide a resolution as quickly as possible, minimising any disruption to the user's financial planning.