What qualifies as valid identity proof for KYC verification?

Valid identity proof includes government-issued documents with a clear photo, full name, date of birth, and expiration date. These four elements are the minimum required details that allow the Company's verification systems to confirm the user's identity with confidence and in accordance with regulatory standards. Documents missing any of these key details will not be accepted for verification purposes.

The most commonly accepted forms of identity proof are passports or national identity cards. Passports are typically the most straightforward option, as they follow internationally standardised formats and contain all required information in a single document. National ID cards are equally acceptable in most cases, provided they include a photograph and all necessary personal details on one or both sides. Users may need to submit images of both the front and back of the card to capture all required information.

Several important quality and authenticity requirements apply to all identity documents submitted for KYC verification. The document must be original and unaltered. Screenshots of digital documents, photocopies of physical documents, or images that have been edited, cropped, or digitally manipulated in any way will be rejected. The document must not have passed its expiration date, as expired documents are not considered valid proof of identity under regulatory standards. The photograph must be clear enough to confirm a visual match with the account holder, and all text — including the name, date of birth, document number, and expiration date — must be fully legible. If the document is in a language other than the primary language, a certified translation may be required in certain jurisdictions. Taking the time to verify that the document meets all of these criteria before uploading significantly reduces the likelihood of rejection and helps ensure the fastest possible verification turnaround.